For maintenance we also recommend you clean your gold jewellery at home with these easy steps
1- Mix a small amount of mild dishwashing liquid or soap with warm, not hot water
2- Use a new baby-soft toothbrush to gently brush the piece including any gemstones
4- Air dry or dry with a soft cloth
We will not be responsible for any custom fees, import duties, taxes and other local charges added by your country’s custom office.
For customised pieces from our existing collections please allow 2-3 weeks for production, from time of purchase. Delivery times vary please see below for details.
For Bespoke pieces please allow 4-6 weeks for production which will include discussion of designs, gemstone and diamond sourcing and manufacturing. Delivery times vary please see below for details.
Delivery within United Arab Emirates is approximately 2 business days after production. Delivery time for international orders is approximately 5 business days after production.
All International sales are final, no exchanges or returns are acceptable.
Please note that custom made pieces, engraved products, special or bespoke orders and items that we do not currently carry in stock, cannot be exchanged or returned.
If you are not happy with your order for any reason, please get in touch with us and we will do our best to assist you.